• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-23-2019 06:31 AM

HP Recommended
Product: HP Office Jet 4630 e-all-in-one series
Operating System: macOS 10.14 Mojave

After startup the machine will scroll through all selections on the menu screen as long as the printer is powered on.  It will only print pages sent by the computer.  Cannot copy, scan, etc because I am unable to select any option as it is in a continious state of scrolling through all selections.  While scrolling it is makng a beep, beep type noise.  I have made no changes, updates, etc.   I have uninstalled, reinstalled, updated with latest software.  Any ideas about this problem or has it reached the end.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.