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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎02-06-2023 12:16 PM

HP Recommended
Product: HP PageWide Pro MFP 477dw
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I own a HP PageWide Pro MFP 477dw. For some reason the display of the printer does not turn off anymore. It just stays always on. It works fine otherwise. The inactivity timer is set to 240 seconds. When I leave the printer on, so will the display, it never turns off.

What I tried so far:

  • Restart the printer
  • Restart it by cutting the power for 60 seconds
  • Different power management settings, for display inactivity timer and standby mode
  • Reset to factory settings

The printer is connected directly in wall outlet (read this in another answer). Firmware is MAVEDWPP1N001.2228B.00. Any trick on how to fix this? 

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