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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Distorted photos

Create an account on the HP Community to personalize your profile and ask a question
04-10-2022 05:22 PM
Hi,
I literally just bought the Envy Inspire 7900e printer and set up 10 minutes ago. I tried printing a photo and it came out like this. It looks creepy. I don’t know what went wrong. I used the photo paper the printer came with and printed it twice just to make sure and the photo result is the same. Printing a document was no problem. Is this printer defective? Should I return it?
04-13-2022 12:47 PM
@Crisha
Welcome to the HP Support Community.
I'd be happy to help. From which App are you printing the photos?
Make sure all the settings are right: https://support.hp.com/us-en/document/ish_2387104-2310812-16
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee