Does HP provides any trade-in if giving old printer back and buying a new one?

[NatLondon]

Current printer gives a paper jam error. Already explored all the troubleshooting and realised that in fact there in no jam.

Now, to make it work I need to switch it off and on a couple of times, print an HP demo page, and then it works for 1 time and after it reverts to paper jam error again.

Imwant to replace it and wanted to found out if Hp offered  any sorts of trade-in if I was to give the old one and purchase a new one.

thank you

[Treeko]

Hi @NatLondon 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day. 
 

Treeko
HP Support

[NatLondon]

Hi Trekko, the printer is fried. In my posting, I just wanted to find out if Hp offered  any sorts of trade-in if I was to give the old one and purchase a new one. Thank you

[Treeko]

Hi @NatLondon 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.
 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.
Take care and have a good day.

Treeko
HP Support