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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Don't have setup cartridge

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08-19-2020 03:46 PM
I have lost the original setup ink cartridges for HP Deskjet 3520 printer. I bought new cartridges 564 to replace, but the printer demands setup cartridges in order to work. I do not have them and frustrated with the printer now. What should I do?
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Accepted Solutions
08-22-2020 05:18 AM
@stepsparkle, Welcome to the HP Support Community!
The setup ink cartridges are not available in local stores. It is included in the printer box. If the setup ink cartridges are not available to initialize the printer, please reach out to the HP Support in your region regarding the service options for your printer.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-22-2020 05:18 AM
@stepsparkle, Welcome to the HP Support Community!
The setup ink cartridges are not available in local stores. It is included in the printer box. If the setup ink cartridges are not available to initialize the printer, please reach out to the HP Support in your region regarding the service options for your printer.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-23-2020 02:05 AM
I have sent you a private message with the contact information to reach the HP Support team. Check next to your profile name, you should see a little blue envelope, please click on it.
KUMAR0307
I am an HP Employee