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‎06-27-2019 10:58 AM

HP Recommended
Product: HP Ink Tank Wireless 415
Operating System: Microsoft Windows 10 (64-bit)

My computer says that the access door is open but i've done all the steps to clear these error using these steps and still the problem exist.
https://support.hp.com/in-en/document/c00829896

2 people had the same question
1 REPLY 1

‎06-29-2019 06:04 PM

HP Recommended

@Kneeyo
Thank you for posting on the HP Support Community.

  • Are there any blinking lights on the printer?

I have a few troubleshooting steps we could try to fix the issue:  

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

And also update the printer firmware: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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