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‎07-26-2020 11:54 AM - edited ‎07-26-2020 11:58 AM

HP Recommended
Product: Color LaserJet Pro MFP M281fdw
Operating System: macOS 10.15 Catalina

Recently my printer has started printing dots on the left side of the page.

 

The dots appear in about a 1-inch strip that runs the entire length of the page.

 

This strip is in the leftmost part of the page.

 

I checked the supply levels. They are all normal. 

 

Can someone please help?

 

Thanks.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-26-2020 03:27 PM

HP Recommended

99% of the time, fine dots are caused by a defect in one of the toner cartridges. Repetitive defects can be measured, the two closest defects to one inch are developer roller and charge roller, both of which are incorporated into the cartridge and cannot be cleaned, the cartridge matching the color of the defect must be replaced.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎07-26-2020 03:27 PM

HP Recommended

99% of the time, fine dots are caused by a defect in one of the toner cartridges. Repetitive defects can be measured, the two closest defects to one inch are developer roller and charge roller, both of which are incorporated into the cartridge and cannot be cleaned, the cartridge matching the color of the defect must be replaced.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



2 people found this reply helpful
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‎07-26-2020 04:41 PM

HP Recommended

Thank you. I just bought this toner from Amazon. I will see if that fixes it!

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