Downgrading instant ink plan

[lalalalaxoxoxo]

I bought a printer in Sept 2019, I had taken a trial on one of the printing plans, At the time of the setup it indicated that I would be able to change the plan to free plan when I needed to.  However, I don't see the option to change to free plan now. Please help downgrade the plan. My printing needs are quite low as it is a home printer, I would like to use the free plan only.  Had I know the trial would not allow me to downgrade to free plan, I would not have opted for the trial.  I have been paying even when I barely print anything.  Now I cant print even when I have plenty of ink.  Can you please help to downgrade my plan to free plan?

[Kumar0307]

@lalalalaxoxoxo, Welcome to the HP Support Community!

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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