Drivers for HP Officejet 150 (mobile) will not install

[BlackTomato]

I've been attempting to install a HP officejet 150 on a Mac air laptop that is running windows 7 (64 bit). Every time I try to run the installation program for either the full software and driver set OR the basic drivers it tells me that the computer has neither USB drivers nor USB ports, so it cannot install. Obviously the computer has these things. This happens even if I am trying to set up a bluetooth connection through the software as well as the USB connection.

Also, when I try to go through the bluetooth menu to install the device without a driver, it finds the device but cannot find appropriate drivers.

Has anyone heard of a similar issue? This is a real problem for me as I purchased this machine specifically for use with this computer.

[ShlomiL · Accepted solution]

Hi,

Try following these steps and let me know if that may help:

1 )From Windows 7, type %temp% into the search bar and open the litsted Temp folder.

2) Locate and open the HP installation folder, it will begin with the 7z characters (e.g. 7zs1234)

     Note: if  there are several folders locate the latest one.

3) From that folder fo open the Setup folder

4) Delete the usbready.exe file
5) Navigate back 1 level up to the 7z folder and launch the Setup.exe file to install the HP software.

Hope that may help,

Shlomi

[BlackTomato]

This did work, although I am having trouble getting the bluetooth to work.

Thanks very much!

[tobyboy1]

I have windows 10 and the printer HP Officejet 150 (Mobile) all in one says it is missing a driver and will do everything but scan.

how do I fix this.

Do not have the disc with me.

[tobyboy1]

I have windows 10 not 7