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HP Recommended
OfficeJet Pro 9025

I am unable to enable duplex printing on my new OfficeJet 9025 Pro for iPad or iPhone. The status printout says its there but... nothing. Great printers steadily going down the toilet with unnecessary changes that try to force new profit centers at the expense of intuitive usability.

 

this printer does nothing my old printers did but is just a mess of subscription and lost functionality. Here’s an opportunity to put a great brand out of business by simplifying the whole mess and getting back to serving the customer.  

Why can’t I find a support telephone number.

1 REPLY 1
HP Recommended

Hi @AngryManticore

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Follow the below instructions to print on both sides

  1. Make sure the printer is turned on, ink cartridges are installed, and plain paper is loaded in the main tray.

  2. Open the item you want to print, and then tap the Share icon  or  .

  3. Tap Print or the Print icon  to open Printer Options.

  4. Tap Select Printer to select your printer.

  5. Change any of the following print job settings. Available settings vary depending on the app you are printing from, the print job type, and your printer. Click on Options to expand the available options and make sure two sided is ON

    • Paper: Make any paper size changes on the printer. AirPrint automatically detects the paper size loaded in the printer or the size selected on the printer control panel. If the detected size is different than the paper in the tray, an error might display asking to confirm the size.

    • Number of copies: Select how many copies you want to print.

    • Black & White: Select to print in grayscale. This option only displays for color printers.

    • Double-sided printing: Print on both sides of the paper for certain file types.

    • Page range: Select specific pages within a document or webpage to print.

If you're using HP Smart- 

 

Tap a Print tile to print from your device, social media account, or cloud storage, or tap the icons along the bottom of the screen.

  1. printing from an online account, follow any on-screen prompts to sign in.

  2. Find a photo or document.

  3. Tap Print or the Printer icon .

  4. In the print window, you will find a dash drag the dash up 

  5. to find the print settings and then select 2 sided printing

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.