E 3 error ENVY 6055

[Kimy115]

I replaced the ink cartridge and now it won't print 

[zoey7886]

@Kimy115, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding E3 Error on HP ENVY 6055 Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The E3 error on HP ENVY 6055 indicates a carriage jam. Here are step-by-step instructions to resolve this issue:

Check for Paper Jams:

• Turn on your printer.
• Open the ink cartridge access door.
• Carefully check for any paper jams or debris inside the printer. Remove any found obstructions gently.
• Close the ink cartridge access door.

Reset the Printer:

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait for at least 60 seconds.
• Reconnect the power cord to the wall outlet and the rear of the printer.
• Turn on the printer.

Ensure Proper Cartridge Installation:

• Make sure the ink cartridges are correctly installed in their respective slots.
• Open the ink cartridge access door.
• Ensure the cartridges are properly seated. If not, remove and then reseat them firmly in their slots.
• Close the ink cartridge access door.

Move the Carriage Manually:

• With the printer turned on, open the ink cartridge access door.
• Gently move the carriage to the left and then to the right to ensure it moves freely.
• Close the ink cartridge access door.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,