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Locked

‎04-29-2023 09:28 AM

HP Recommended
Product: HP Envy 6000
Operating System: Microsoft Windows 10 (64-bit)

have cleaned printer and replaced cartridges but error persists

Category:
33 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2023 06:44 AM - last edited on ‎07-16-2024 08:23 AM by

HP Recommended

Hi @furdepazzi 

 

Welcome to the HP Support Community!


I understand that you are getting E0 error on your HP envy printer, I am glad to assist you

 

An E0 error indicates an unusable cartridge.

 

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

Please try this document- Click here

 

You may perform the steps mentioned in this video - How to fix ink cartridge errors on HP Inkjet printers

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

 

Raj2111
I am an HP Employee

View solution in original post

3 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-02-2023 06:44 AM - last edited on ‎07-16-2024 08:23 AM by

HP Recommended

Hi @furdepazzi 

 

Welcome to the HP Support Community!


I understand that you are getting E0 error on your HP envy printer, I am glad to assist you

 

An E0 error indicates an unusable cartridge.

 

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

Please try this document- Click here

 

You may perform the steps mentioned in this video - How to fix ink cartridge errors on HP Inkjet printers

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

 

Raj2111
I am an HP Employee

3 people found this reply helpful
Was this reply helpful? Yes No
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