E0 error message wi blinking yellow lite HPEnvy pro 6455

[Woodcreek]

E0 error message wi blinking yellow lite HPEnvy pro 6455,  Using new color cartridge

[A_Gayathri]

Hi @Woodcreek ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting the E0 error message with a blinking yellow light on your HP ENVY Pro 6455 typically indicates a hardware issue related to the ink cartridges or the printhead. Since you've already installed a new color cartridge, 

here are a few steps you can try to resolve the issue:

Check Cartridge Installation:

• Ensure that the new color cartridge is installed correctly. Remove and reinsert it, making sure it clicks into place properly.

Check for Protective Tape:

• Verify that any protective tape or plastic covering has been removed from the cartridge.

Clean the Cartridge Contacts:

• Turn off the printer and unplug it. Carefully remove the color cartridge and use a clean, dry cloth to gently clean the copper contacts on the cartridge and inside the printer. Reinstall the cartridge and plug the printer back in.

Check for Paper Jams:

• Ensure there are no paper jams or obstructions in the printer that could be causing the error.
  How to fix paper jams on the HP ENVY 6000 and 6400 printer series.
  HP DeskJet, ENVY 6000, 6400 printers - E4 (Paper jam) error

Perform a Printer Reset:

• Turn off the printer and unplug it from the power source. Wait for about 60 seconds, then plug it back in and turn it on.

Update Printer Firmware: Update the firmware on an HP printer

• Check for any available firmware updates for your printer. Updating the firmware can sometimes resolve hardware-related issues.

Inspect the Printhead:

• If the issue persists, the printhead might be clogged or defective. Clean the printhead following the manufacturer's instructions, or consider replacing it if necessary.

Refer to this document: HP ENVY Pro 6455 All-in-One Printer User manual 
 

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.