E0 errors on both cartidges after cancelling HP instant ink program

[Tim19044]

Both of my print cartridges have E0 error after canceling my HP instant Ink subscription.  I have been an Instant ink member for almost a year and just canceled since I don't print often enough.

Why is HP making my cartridges Error out after paying for these cartridges for the past 10 months?

[Nal_NR]

Hi @Tim19044,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you are facing issues with error E0.

To be able to answer you effectively, we need some information.

When did you cancel the instant ink account?

Are you using any other HP cartridges?

An E0 error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

You may also refer to this document meanwhile, you help me with more details. 

Keep me posted for further assistance.
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