E1 Error on HP InkTank 419 with correct settings and correct size of paper.

[AdvitSphinX]

Hi there HP Community, 

I have a HP Ink Tank 419 Printer and sometimes the printer prints easily and sometimes this issue occurs.

The issue error is E1.

I searched about this on internet and got results that this is something related to the mismatch of the settings of the paper in the laptop and the printer paper loaded. But the settings in the device is A4 and the paper loaded is also A4 so where is the issue and how to resolve this issue. Please guide.

Thanks in advance.

Regards

[Nal_NR]

Hi @AdvitSphinX,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the E1 error.

If all the settings are right and still getting error E1, 

you can only do a network reset on the printer and see if that helps.  

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

If that does not help, you may have to contact the phone support for hardware issues. 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[AdvitSphinX]

Doesn't help.

[Nal_NR]

Hi @AdvitSphinX ,

We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

This might require one-on-one interaction to fix the issue via remote assistance. 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!