E3 ERROR

[MARIEVHICK]

HOW TO TAKE OUT THE E3 ERROR ON MY PRINTER I ALREADY DID EVERYTHING  FROM GOOGLE AND YOUTUBE BUT TI STILL DISPLAY E3.. WHAT MUST I DO

[Max3Aj]

@MARIEVHICK, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The E3 error on your HP Smart Tank 500 All-in-One typically indicates a carriage jam, this means the ink cartridge carriage is stuck or obstructed.

Here’s a step-by-step guide to resolve the issue:

Check for Obstructions in the Carriage Path

• Turn off the printer and unplug the power cord.
• Open the cartridge access door.
• Gently move the carriage side to side. If it’s stuck, do not force it.
• Look for and remove any:
  • Crumpled paper
  • Dislodged labels
  • Foreign objects
• Important: Do not tilt the printer, this can cause ink spillage.

Check the Carriage Latch

• If your printer has a carriage latch, ensure it is securely locked.
• Do not press down on the latch if it’s already secured, this can damage the printer.

Reset the Printer

• Disconnect the power cord from both the printer and the wall.
• Wait 60 seconds.
• Plug the power cord directly into a wall outlet (avoid power strips).
• Turn the printer back on.

Try a Test Print

• Once the printer powers on, try printing a test page to see if the error is resolved.

You may refer to this document - HP Printers - Carriage jam or E3 error | HP® Support

>HP Smart Tank 500, 510, and 530 printers - Blinking lights | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support