E3 error in printer

[Ravi301]

I'm getting E 3 error and the power button is continuously blinking. I have tried the solutions provided in the manual but it didn't work. The printhead is connected properly. Can you please assist me to fix this problem?

[Raj_05]

Hi @Ravi301,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

An E3 error on an HP printer usually indicates a carriage jam. Given that you've already checked the printhead connection, here are some additional steps you can try.

Check for Paper Jams:

• Turn off the printer and disconnect the power cord.
• Open the access door and look for any paper jams or obstructions in the carriage path. Remove any paper or debris found.
• Check the paper feed area and ensure there are no jammed pieces of paper.

Reset the Printer:

• Turn off the printer and disconnect the power cord.
• Wait for at least 60 seconds.
• Reconnect the power cord and turn on the printer.

Ensure Carriage Movement:

• With the printer off, open the access door and gently move the printhead carriage to see if it moves freely. It should move without any resistance.
• If the carriage does not move freely, look for and remove any obstructions.

Reinstall the Printhead and Cartridges:

• Turn off the printer and disconnect the power cord.
• Open the access door, remove the printhead and cartridges, and then reinstall them properly.

Check for Software Issues:

• Make sure your printer firmware is up to date.
• Uninstall and reinstall the printer software on your computer.

Clean the Printhead and Cartridges:

• If the printhead or cartridges are dirty, clean them using a lint-free cloth and distilled water.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support