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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-17-2025 01:20 AM

HP Recommended

Hi

 I’ve tried all the possible fixes I can find on the internet, including here. I have cleared any paper in there and nothing seems to be in the wrong place. I’ve checked the rollers.  However the error persists. 

Originally the printer made a loud clunking noise just before it jammed. 

I’m assuming that something is loose/broken but the poor access design makes it impossible to get in there. 

Any suggestions outside of the normal checks. Thanks

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1 REPLY 1

‎07-17-2025 03:05 AM

HP Recommended

Hi @Howard135 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=JtdeVhVJr3s&ab_channel=PrinterGuruji

 

If you still having errors then you may need to contact HP Support to ask for printer check or repair.

>> HP Support contact

https://www.hp.com/gb-en/shop/offer.aspx?p=contact-hp-store

 

>> HP Plus Support

https://support.hp.com/gb-en/help/hp-plus

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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