E3 message on Envy 6055 printer

[MARKL10]

HP envy6055 printer E3 error message.

No paper jam . Have rebooted multiple times

[Kuroi_Kenshi]

Hi @MARKL10,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

An E3 error on your HP Envy 6055 printer indicates a carriage jam or paper jam. If you've already rebooted multiple times and confirmed there isn't a paper jam, try the following steps to resolve the issue:

Check for Obstructions:

• Turn off the printer and unplug the power cord.
• Open the cartridge access door.
• Check for any obstructions inside the printer, such as paper clips, torn pieces of paper, or other debris blocking the carriage movement.
• Move the carriage manually: Gently slide the carriage to the left and right to ensure it moves freely.

Reset the Printer:

• With the printer off, disconnect the power cord from both the printer and the power source.
• Wait 60 seconds.
• Reconnect the power cord to the printer and plug it directly into a wall outlet.
• Turn on the printer.

Reinsert Ink Cartridges:

• Open the ink cartridge access door.
• Remove and then reinsert each ink cartridge.
• Ensure they are seated properly.

Clean Carriage Path:

• Clean any buildup or obstructions in the printer's carriage path.
• Use a clean, lint-free cloth to gently wipe the path.

Check for Loose or Damaged Parts:

• Inspect the printer for any loose or damaged parts.
• Ensure everything is securely in place.

You can find more information and support on resolving carriage jams or other error messages by visiting the following links:

• HP ENVY 6000, 6400 Printers - Carriage jam or E3 error

Images and More Detailed Steps

You can refer to the following images and steps to understand the carriage jam troubleshooting better:

Example of removing obstructions:

Example of checking the ink cartridge seating:

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,