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HP ENVY 6055e All-in-One Printer

my printer is showing E6 error printer failure. I have tried unplugging it & waiting then plugging it back in. Nothing is working

1 REPLY 1
HP Recommended

Hi @Lexi341,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The E6 error on the HP ENVY 6055e typically indicates a hardware failure, often related to the ink system or printhead. Here are some troubleshooting steps you can try.

 

  • Check for Obstructions: Open the printer and ensure there are no paper jams or foreign objects obstructing the printhead or paper path.
  • Inspect Ink Cartridges: Remove and reinsert the ink cartridges. Make sure they are properly seated and not damaged.
  • Clean the Printhead: If your printer has a printhead cleaning function, run it from the printer’s control panel or software. Alternatively, manually clean the printhead and ink cartridges with a lint-free cloth and distilled water.
  • Reset Printer: Perform a full reset of the printer. Turn off the printer, unplug it from the power source, wait for 60 seconds, and then plug it back in and power it on.
  • Update Firmware: Check if there is a firmware update available for your printer and install it if necessary.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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