E6 printer failing error

[Lexi341]

my printer is showing E6 error printer failure. I have tried unplugging it & waiting then plugging it back in. Nothing is working

[Raj_05]

Hi @Lexi341,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E6 error on the HP ENVY 6055e typically indicates a hardware failure, often related to the ink system or printhead. Here are some troubleshooting steps you can try.

• Check for Obstructions: Open the printer and ensure there are no paper jams or foreign objects obstructing the printhead or paper path.
• Inspect Ink Cartridges: Remove and reinsert the ink cartridges. Make sure they are properly seated and not damaged.
• Clean the Printhead: If your printer has a printhead cleaning function, run it from the printer’s control panel or software. Alternatively, manually clean the printhead and ink cartridges with a lint-free cloth and distilled water.
• Reset Printer: Perform a full reset of the printer. Turn off the printer, unplug it from the power source, wait for 60 seconds, and then plug it back in and power it on.
• Update Firmware: Check if there is a firmware update available for your printer and install it if necessary.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support