• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 (32-bit)

My ENVY 5052 displays error code OBX3DFFA2B after it is powered up for a short time. I can print copies successfully from my i-pad over the WiFi if I turn the printer on and use it immediately. I’ll get one use of it and shortly thereafter it starts flashing this error code. Also, the control panel displays a question mark all the time irrespective of what mode it’s in. I’ve replaced the print cartridges with no success. 

1 REPLY 1
HP Recommended

Hi @Sushigod101,

 

Welcome to HP Support Community. 
Thank you for posting your query. I will be glad to help you.

 

I see that you are getting 0x error on your HP ENVY 5052 all-in-one printer.

 

Please follow the steps listed below to reset the printer.
1. Turn the printer on if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer if it does not automatically turn on.

 

You may also check this document link: https://support.hp.com/in-en/document/c06011415 

 

I hope this helps.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.