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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- ENVY 6055e is flashing multiple light patterns and will not ...

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08-13-2025 07:25 AM
Hi @BeverleyH1
Welcome to the HP Support Community! We're here to help you get back up and running.
If your HP ENVY 6055e is flashing multiple light patterns and refusing to print after replacing the ink cartridges, it’s likely indicating an error related to the cartridges, alignment, or printer status.
Let's go step-by-step to resolve it.
1. Power Cycle the Printer
This clears temporary glitches.
Turn off the printer.
Unplug it from the wall for 60 seconds.
Plug it back in and turn it on.
Check the lights again.
2. Understand the Light Patterns
HP Envy 6055e uses the light bar and icons on the control panel to signal different issues.
Here’s what some flashing patterns might mean:
Light Pattern
Meaning
Flashing Ink Drop (🖉)
Ink cartridge issue: not recognized, incorrect, or improperly installed
Fast flashing all lights
General error or critical error
Flashing Wi-Fi or Cloud icon
Connectivity issue
Alternating lights across the control panel
Printer in an error state or firmware issue
Let me know exactly which lights are flashing (colors, location, pattern), and I can decode it more precisely.
3. Check the Ink Cartridges
Since this happened after cartridge replacement:
Remove both cartridges (black and tri-color).
Inspect for tape — make sure the protective tape is completely removed.
Clean the gold-colored contacts on the cartridges and inside the printer with a lint-free cloth or coffee filter slightly dampened with distilled water.
Reinsert the cartridges firmly until they click.
Only use genuine HP cartridges. The 6055e may reject third-party or refilled cartridges, especially with HP+ active.
4. Perform a Printer Reset
Try a semi-reset:
Unplug the printer.
Hold the Power button for 30 seconds.
Plug it back in while still holding Power, then release after 10 more seconds.
5. Re-run Cartridge Alignment (if prompted)
Sometimes, flashing lights indicate the printer is waiting for you to complete the alignment process.
Check if a page prints automatically.
If not, open the HP Smart App and look for Alignment or Maintenance options.
6. Check HP Smart App for Errors
Open the HP Smart app on your phone or computer.
Tap your printer → Check for any status messages or instructions.
Still Blinking?
If you tell me:
Which lights are flashing (location, color, speed)
Whether you're using original or refilled cartridges
If you activated HP+ when setting up the printer
…I can guide you further or decode the exact light signal you're seeing.
Let me know what you're seeing!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye