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‎10-20-2022 09:59 AM - last edited on ‎10-20-2022 01:12 PM by Moderator

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer
Operating System: macOS 12.0 Monterey

My Envy 7155 stops working at least twice a day and shows the error code: B8049FA0

Does anyone have an insight into how to fix this, or should I just trash this printer. It's fine for me when it works...

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2022 09:32 AM

HP Recommended

@RDUB2

 

Welcome to the HP support community.

 

I understand that you are getting a B8049FA0 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-10-2022 09:32 AM

HP Recommended

@RDUB2

 

Welcome to the HP support community.

 

I understand that you are getting a B8049FA0 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎11-17-2022 08:30 PM

HP Recommended

Thanks so much Sandytechy20! The printer now goes into sleep mode as it should, prints on demand, and hasn’t crashed in days. Much appreciated!

Was this reply helpful? Yes No
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