ERROR CODE 0X00F81D42 TRKERNEL C

[JosPot]

I have a HP ENVEY 5540 en got this error code today.

ERROR CODE 0X00F81D42 TRKERNEL C

Can someone help me?

Kind regards ,

Jos.

[TheHelper0007]

Hi @JosPot,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand how concerning it is to see error code 0X00F81D42 TRKERNEL C on your HP Envy 5540, especially when it stops normal operation. Let's go through some troubleshooting steps to resolve the issue.

Troubleshooting Steps:

1. Perform a Power Reset (Basic Restart)

• With the printer turned on, disconnect the power cable from the back of the printer.
• Unplug the power cable from the wall outlet.
• Wait at least 60 seconds to allow any residual power to drain.
• Plug the power cable directly into a wall outlet (avoid power strips).
• Reconnect the cable to the printer and turn it on.
• Check if the error message still appears.

2. Check for Paper Jams or Obstructions

• Open the front and back access panels to check for any jammed paper, torn pieces, or debris inside the printer.
• Remove any stuck paper carefully.
• Close all panels properly and restart the printer.

3. Update the Printer Firmware

• If the printer starts normally after the reset, check if a firmware update is available:
  • Go to HP Support → Enter your printer model → Download the latest firmware.
  • Alternatively, update firmware from the printer’s Embedded Web Server (EWS) if accessible.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

darkmaniac0007

HP Support

[JosPot · Accepted solution]

Problem already solved by myself!
I disconnected the power cable, the next day connect de power cable, printer start up and no error codes!

The printer works as normal!