ERROR CODE 0X011A17FF DOT11_PRIVATE

[Jkonto]

I Get the following error "ERROR CODE 0X011A17FF DOT11_PRIVATE"

Any idea what might be?

Thank you in advance

[Kumar0307]

@Jkonto, Welcome to the HP Support Community!

• Do you see this error on the printer screen or the computer?
• How is the printer connected to the computer?
• Are you able to print fine?

For now, let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to download and install the latest firmware from your computer.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!