ERROR CODE 0XB8000580

[pica441]

I can not print. I need help with this error code. Can you please send me instructions on how to remove code?

[zoey7886]

@pica441, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding ERROR CODE 0XB8000580! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The error code 0xB8000580 typically indicates a hardware error with your HP printer. Here are the steps to troubleshoot and resolve this error:

Restart the Printer:

• Turn off the printer using the power button.
• Unplug the printer’s power cord from the outlet.
• Wait for at least 60 seconds.
• Plug the power cord back into the outlet.
• Turn the printer back on using the power button.

Check for Jammed Paper or Debris:

• Open the various access doors on your printer.
• Remove any jammed paper or debris that might be causing the error.
• Close all access doors securely.

Reseat Ink Cartridges:

• Open the ink cartridge access door.
• Remove and re-insert all ink cartridges.
• Ensure the ink cartridges are properly seated.

Clean Printhead Contacts:

• Open the printhead access door.
• Remove the printheads, if applicable.
• Gently clean the printhead contacts using a lint-free cloth.
• Re-insert the printheads once cleaned.

Update Printer Firmware:

• Check if there is a firmware update available for your printer model on the HP support website.
• Follow the instructions to download and install the firmware update.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,