ERROR CODE OXB3800004?

[252Birch]

What does ERROR CODE OXB3800004 Mean?

[zoey7886]

@252Birch, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding an error code on your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I see you’re getting the error code OXB3800004 on your HP ENVY 4500 printer, and I know how frustrating that can be. Let’s try to get this sorted for you.

This kind of error usually points to a firmware or hardware issue, often related to ink cartridges or a system glitch. Here are a few steps to troubleshoot:

Power Reset the Printer

Sometimes, a simple reset can work wonders. Try this:

Turn off the printer and unplug it from the power source.

Wait for 2-3 minutes to let it fully discharge.

Plug it back in and power it on.

Check the Ink Cartridges

Open the ink cartridge access door.

Remove the ink cartridges and inspect them for any visible damage or ink leakage.

Reinsert them properly and make sure they click into place.

Close the access door and restart the printer.

Update Printer Firmware

If your printer’s firmware is outdated, it might cause errors. You can update it by:

Visiting the HP Support website

Searching for your printer model and downloading the latest firmware.  

Take care, and have an amazing day!  

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Regards,