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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- ERROR CODE OXB3DBEA2B

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05-24-2022 09:28 AM
I've tried everything I can read in the forums and can't solve this issue. I have an OfficeJet 5260. I bought it 3 years ago.
- I turn my printer on.
- It works for about 5 minutes.
- Then I get a screen that says "ERROR CODE OXB3DBEA2B" and all the lights start flashing.
- It doesn't go away. I can't even hit the power button. The error code never goes away unless I unplug.
If I want to print, I can unplug my printer, the error goes away, and then I print, but 5 minutes later, the same thing happens. I've tried resetting routers, tried having it unplugged for hours on end, but the error code always comes back.
05-27-2022 08:01 AM
@Marzoz
Welcome to the HP Support Community.
Try connecting the Printer to a different wall outlet directly.
Also, try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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Thanks!
I am an HP Employee