ERROR EBS00P0010

[GLEGAB]

I CANˋT FIX THE PROBLEM. MY PRINTER IS NOT AVALAIBLE IN HP SMART AND I CAN'T USE IT.

THE ERROR IS EBS00P0010 WHEN I FINISHING MY CONECTION 

[Raj_05]

Hi @GLEGAB,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're encountering an issue with connecting your HP Smart Tank 580 All-In-One Printer to the HP Smart app. The error code EBS00P0010 typically indicates a connectivity problem. Here are some steps you can try to troubleshoot the issue.

• Check Network Connection: Ensure that your printer and the device you're using the HP Smart app on are connected to the same Wi-Fi network. If not, connect them to the same network.
• Restart Devices: Sometimes, simply restarting both your printer and the device running the HP Smart app can resolve connectivity issues.
• Update Firmware: Make sure your printer's firmware is up-to-date. You can usually check for firmware updates in the printer's settings menu or through the HP website.
• Reinstall HP Smart App: Try uninstalling and reinstalling the HP Smart app on your device. This can help to clear any temporary glitches that may be causing the issue.
• Factory Reset Printer: As a last resort, you can try performing a factory reset on your printer. Be aware that this will reset all settings on your printer, so you may need to reconfigure it afterward.

By following these steps, you should hopefully be able to resolve the connectivity issue with your HP Smart Tank 580 printer and successfully use it with the HP Smart app.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support