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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DAVID3009
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Message 1 of 2
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ERROR impression flter failed on mojave

HP Recommended
Deskjet 1513
macOS 10.14 Mojave

Everything works, scanner, test page, align head cleaning, etc ...
but when I print a pdf or jpg image
I have reinstalled the drivers several times

 

I have this error

"impression -  flter failed"

 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@DAVID3009, Welcome to HP Support Community!

 

I'd recommend you uninstall the existing HP printer software on your computer. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help.

 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Now, add the printer and try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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