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HP ENVY Photo 7155 All-in-One Printer
macOS 12.0 Monterey

ERROR message B3D8CBEB on (blue) printer screen.  Restart, unplug -- nothing works. 

 

HP Envy Photo 7155 printer.

 

I see lots of similar issues in this community.

5 REPLIES 5
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Hi @HELEN-21,

 

Welcome to the HP Support Community

 

I understand you are getting an error message B3D8CBEB on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

We need to perform a Semi full reset to restore the printer back to its original settings.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

Hello,

I have same error message but for HP envy Photo 7134.

Could you send me info to fi the issue?

 

thanks

HP Recommended

This process cleared the error for a few minutes, as did unplugging the device and plugging it back in but in both cases the error returned within half an hour

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Has anyone resolved what B3D4DBEB means & how to resolve it?

 

HP Recommended

hello Pmcdonal, unfortunately no solution sent. I still have the problem .

thks

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