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‎08-05-2022 05:09 PM

HP Recommended
Product: hp printer 8600 pro plus i own
Operating System: Microsoft Windows 11

error message pick motor stalled

 

Category:
2 people had the same question
2 REPLIES 2

‎09-07-2022 03:18 PM

HP Recommended

HP8600Plus

 

Solution?

1 person found this reply helpful
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‎09-17-2022 07:09 AM

HP Recommended

@TH46 and @ALLY42
Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

 

I understand that you are getting "Pick motor stalled" error on your HP Officejet Pro 8600 Plus e-All-in-One Printer.

 

Please follow the steps listed below to reset the printer:
1. Disconnect the power cord from the printer.
2. Unplug the power cord from the power source.
3. Wait 60 seconds.
4. Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
5. Turn the printer on.

You may also refer to this document for more solution on this issue.

 

Let me know if this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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