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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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01-25-2022 01:14 PM
Greetings, my fellow Community resolvers. I pray you can help me with the issue that I'm having with my HP Officejet Pro 6230 eprinter. The issue that I am having is when I attempt to print, the error message states that I need to load the paper tray. The paper tray has plenty of paper in it. I've also tried troubleshooting several times by making sure no paper is jammed, turn printer and computer off for 60 seconds and turn back on. Printer is still showing the error message and light is still blinking on printer. I need HELP!
02-07-2022 03:16 AM
Welcome to the HP Support Community.
Are you able to copy well?
Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee