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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 6230 ePrinter
Microsoft Windows 11

Greetings, my fellow Community resolvers. I pray you can help me with the issue that I'm having with my HP  Officejet Pro 6230 eprinter. The issue that I am having is when I attempt to print, the error message states that I need to load the paper tray.  The paper tray has plenty of paper in it.  I've also tried troubleshooting several times by making sure no paper is jammed, turn printer and computer off for 60 seconds and turn back on. Printer is still showing the error message and light is still blinking on printer. I need HELP!  

1 REPLY 1
HP Recommended

 

@Bornagain2

 

Welcome to the HP Support Community.

 

Are you able to copy well?

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day!


I am an HP Employee

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