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‎10-21-2022 01:19 PM - edited ‎10-21-2022 02:14 PM

HP Recommended
Product: HP PageWide Pro 477dw Multifunction Printer
Operating System: Other

Hi,

 

I am desperately stuck.

I own HP PageWide Pro 477dw MFP and all options in the Embedded Web Server are as you see in the screenshot locked.

I forgot my login and Password.

I did a factory reset. The one holding the Power Button and then on the touch screen, when it turns blue the Rest.

I went through the initialization and activated WiFi again and the Embedded Web Server keeps asking for a Password.

I tried: 

  • Admin/nothing
  • Admin/Admin
  • ADMIN/nothing
  • ADMIN/ADMIN

Can´t be that I am locked out, can configure scan to network, Email anymore, but actually nothing. I hope I can get some support to inhere.

 

Screenshot 2022-10-21 211432.png

Category:
2 REPLIES 2

‎10-21-2022 08:57 PM

HP Recommended

What happens if you click on settings or tools across the top? It is possible that you need to set a password first and then enable those functions under security or access control.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎10-24-2022 04:19 AM

HP Recommended

Hi,

 

since there was already a password set I was blocked out.

 

i found a ways how to solve it.

i put the bios on a flash drive.

i booted the printer and flashed the bios (with the home back method)

then I made a hardware reset and made sure to do the admin installation to have more options 

I then resettled the network settings on the printer 

which finally got rid of the login and password of the web interface.

i was then able to reconfigure the emails etc

 

not really user friendly. Most people will throw that printer away.

Was this reply helpful? Yes No
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