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‎08-10-2023 03:40 PM

HP Recommended

Encryption Credentials have expired." when attempting to print or scan from Mac OS. I have tried all the tips from the web, removing and adding the printer, deleting the printer file in the Library carpet, using the HPSmart to Create a New Self Signed Certificate. If something works, it is just for weeks. This is annoying and frustrating. I spend hours in this absurd issue. 

Category:
1 person had the same question
1 REPLY 1

‎08-13-2023 11:51 AM

HP Recommended

@JuanMa111 

 

Welcome to the HP Support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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