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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hi Guys, I have a customer who keeps asking for the printer to be set up so it wont go into sleep mode - ie stays on all the time, because when it does, if it goes into deep sleep due to inactivity, it wont wake up when a print job is sent.

My understanding is that energy savings are a default feature of this model and you can delay the period to 115 minutes max but you cannot switch them off.

Is this true or is there a way to switch them off for good via the front panel or the EWS?

Thanks - Mark.

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