Envelope with droplet symbol, printer not working

[LydB]

Hi

I have an envelope with a droplet symbol on my printer with the power button flashing. I have updated my profile and nothing needs to be updated, anyone got any advice

[Jay_G24]

Hi @LydB

Welcome to the HP Support Community. I'd be happy to assist you with the  "blinking lights" issue. 

Try a power reset on the printer-

Reset the product

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 60 seconds.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try the steps in the document-Blinking lights

If your printer is enrolled to instant ink, Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!