Envy 4512 will not print

[Doddman40]

Hello. I have a envy 4512 that will not print. The ink shows full, both black and color. I have cleaned both levels and nothing helps. Any ideas? Thanks.

[A4Apollo]

Hi! @Doddman40,

Is your printer connected to the PC using a wired or a wireless connection?

Have you tried printing from a different application? Does the issue persist?

Does the issue persist when you make a copy from the printer?

Are you using HP genuine ink cartridges?

Please share the operating system you are running on the PC to assist you better.

Replace low, empty or faulty ink cartridges on the printer.

Check the print settings for your print job in Windows 10, 8, Windows 7, or Windows Vista.

In the software application you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Depending on your print job, you might consider modifying the following settings:
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
Black and White: If you want to print in black and white only, select the grayscale option.
After selecting the print settings, click OK to apply the settings, and then click Print.

If you are able to make a copy try uninstalling the full feature printer software from root level on the PC and install the full feature printer software. (Windows Only)

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties window.

Close Devices and Printers.

Update the full feature printer drivers using this link. Click Here

Also, Download and run print and scan doctor on your PC.

Refer this article to know more information about using HP print and scan doctor. Click Here

Let me know if this works! 
Have a great day ahead! 🙂

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