Envy 4520 Blue screen with no error message

[skidleyboo]

Hi, came home to find my wireless printer had frozen and now only displays a blue screen. No error messages. Scan doctor doesn't work. No connection with PC (Wireless). Absolutely nothing but the blue screen. Have tried the hard reset but nothing. Tried to update fireware etc but as there is no connection to printer nothing seems to work. Is it time for the HP printer scrap yard? Can anyone suggest a solution or is it possible or even worth taking it into a HP repair place? 

Thanks

[sandytechy20]

@skidleyboo

Welcome to the HP support community.

I understand that your printer display is frozen. I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.