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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-01-2025 04:39 AM - edited ‎08-01-2025 05:13 AM

HP Recommended

EDIT: Got hold of HP CS that stated that since the menu is not accessible even after power rotation (so can't perform factory reset), the printer is probably broken.

 

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Printer and Instant Ink have been working fine for a long time, but after a probable blackout the printer apparently reset (was asking to choose a language, a non-techy person was using it and even managed to select a language I don't speak) and after that won't connect nor boot up to change or troubleshoot the settings or connection. The Instant Ink subscription has been active the whole time, but the printer claims that it is not registered. Have completed the remove cord, wait, long press power, connect cord -procedure several times but no avail.

1 REPLY 1

‎08-03-2025 01:52 PM

HP Recommended

@URT, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - United States | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

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