Envy 5055 How do I bypass setup cartridge error?

[bleep15]

I have a brand new Envy 5055 that I purchased in 2019 but never used. However, I pulled the cartridges out of the box to use in another printer that I no longer have, not realizing they were startup cartridges. Now I am trying to setup this 5055 with regular HP cartridges and get an error stating I need the startup cartridges - how do I bypass this? 

[A_Gayathri · Accepted solution]

Hi @Bleep15,

Welcome to the HP Support Community!

To Bypass Using Setup Cartridges for HP Envy 5055 Printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!