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‎03-04-2025 01:26 PM - edited ‎03-04-2025 01:28 PM

HP Recommended
Product: HP ENVY 5541 All-in-One Printer
Operating System: Microsoft Windows 11

i am only able to print on my hp envy printer from my android but not from my W11 pc. HP Smart on the W11 pc shows printer as available and whem I try to print the printer wakes but then doesnt print. Printing from chroms or other apps also doesnt work on W11 pc. When I look at the print queue its empty.

when I look at the printer in W11 settings it has a strange title: "Scan only -HPCA5762 (HP ENVY 5540 series)-DO NOT DELETE"

I downloaded the HP print and scan doctor and it too failed to print.  The printer woke up as though about to start printing but then didnt print.

Since printing works fine form my android the printer must be ok.

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