Envy 5546 custom paper size

[RoyG]

None of those links are available on the 5546?  I have tried following the instruction from the web site, but again the links suggested are not available?  When right clicking on the Printer, I can see Printer Properties, but there is no option to Create Custom Paper Size?  If I right click on a blank area, I get the same menu as before.  The options are, Open, Open in new window, See what's printing, Set as default printer, Printing preferences, Printer properties, Creat shortcut, Remove device, Troubleshoot & Properties.  NONE of these offer a link to Creating Custom Paper Sizes?  All I can get is the preset paper sizes but no option to create a User Defined one.

Have I bought a 'faulty printer'?

[RoyG]

Just to confirm, I can get to the page you show in your last message, but there is NO OPTION to Create Custom Paper Sizes?

[8lives]

Do you see "Print server properties" in Devices and Printers?

[RoyG]

Printer Server Properties IS NOT IN THE MENU.  Only Printer Properties as previously mentioned.

[RoyG]

No, that option IS NOT available.

[8lives]

You need to select a printer in order for that option to appear.

[RoyG]

I did.  I chose the HP Envy 5540 All-in-one Printer Series which I assume my Envy 5546 is included in.  The paperwork that came with the printer refers to Envy 5540 All-in-one Printer Series.!  Is it possible that there is a fault with the printer or does the HP Envy 5546 NOT LIKE Windows 10 64bit?

[8lives]

The image I sent you in msg 13 is from Windows 10.

[RoyG]

That image on my PC DOES NOT show Printer Server Properties?  I am beginning to believe that the Envy Printer I purchased must be at fault.  I have NEVER had this problem with any of my previous printers!!!

I look forward to your reply.

[8lives]

Did you view the video in the HP link?

I do not have any other suggestions, give HP support a try.