Envy 6000 printer will not wake up. shows available

[The_Elder]

Printer had paper jam.  Cleared trash.  When turned back on, printer was asleep and will not wake up.  Print jobs stay in queue whether there before turn on or sent after power on.

[A_Gayathri]

Hi @The_Elder,

Welcome to the HP Support Community

I understand you are facing an issue with your Envy 6000 printer will not wake up. shows available. Not to worry I will help you to get a resolution to resolve the issue.

May I know if any lights on the printer are blinking? 

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

Check this video 

Hope this helps! Keep me posted. 

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