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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-23-2025 07:31 AM

HP Recommended

Envy 6020 printer.  when printing black from a MS document from the computer the print is intermittent but when I scan a document the print is clear.  Have cleaned the print head but does not resolve the problem?

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‎10-31-2025 10:34 AM

HP Recommended

Hello @Alpine6 

 

That's great news!

Could you mark this topic as solved?

This way, others can find it as a solution for future searches.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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3 REPLIES 3

‎10-23-2025 07:52 AM

HP Recommended

Hello @Alpine6 , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/us-en/document/ish_6184938-6184919-16

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
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‎10-31-2025 09:33 AM

HP Recommended

Thank you for the information.  The information was useful and my issue has now been resolved. 

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‎10-31-2025 10:34 AM

HP Recommended

Hello @Alpine6 

 

That's great news!

Could you mark this topic as solved?

This way, others can find it as a solution for future searches.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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