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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6052e All-in-One Printer

My Envy 6052e has a steady yellow light and won’t allow me to print.  I have tried resetting the printer with no success.  When I go into my HP smart app it gives me the below message.  Is there anyone who can assist me with this issue?

 

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