Envy 6530 e FO-01-01-04

[AnnJ68]

What do I have to do to clear this printing error FO-01-01-04?

[Hawks_Eye]

Hi @AnnJ68 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for sharing this—seeing a cryptic error like FO-01-01-04 can be frustrating, especially when you're ready to print. This error typically indicates a firmware or internal communication fault. 

To clear the FO-01-01-04 error on your HP Envy 6530e printer, perform a full power reset and check for firmware updates using the HP App. If the error persists, a semi-full reset may be needed.

 

Perform a full power reset

• Turn off the printer using the power button.
• Unplug the power cord from the printer and the wall outlet.
• Wait for 60 seconds.
• Plug the cord back in directly to a wall outlet (avoid surge protectors).
• Power on the printer and check if the error clears.

Update printer firmware via HP App

• Open the HP App on your Windows 11 PC.
• Select your Envy 6530e printer.
• Go to Printer Settings > Advanced Settings > Tools > Printer Updates.
• Install any available firmware updates.
• Restart the printer after the update.

Check for paper or cartridge issues

• Open all access doors and inspect for any jammed paper or loose cartridges.
• Remove and reinsert the ink cartridges securely.
• Close all doors properly and restart the printer.

 

You can find additional help and model-specific instructions here:
HP Envy 6530e Printer Support

If you'd like help locating the semi-full reset steps for your exact model, I can guide you through that as well. Let me know how the printer responds after the power reset and firmware update.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye