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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 7155

Please HELP!!  I ordered an Envy all-in-one inkjet printer.  It came yesterday and I installed the 2 cartridges that came with it.  After installing them and turning it on to set up, the printer said to install the setup cartridges, but it did not come with setup cartridges.  It only came with color cartridges, and there were no other cartridges in the box.  Is there a way i can bypass this or do i really need to send the printer back and wait again and hopefully get the right components next time?  I dont have time for that.  I need this to work today!

1 REPLY 1
HP Recommended

Hi @Kandypaw

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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