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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-10-2018 05:02 PM

HP Recommended
Ok...I did it per the Mac video and it continues to fail.
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‎01-10-2018 05:15 PM - edited ‎01-10-2018 05:19 PM

HP Recommended

Since this is wireless, let’s turn off the Wired LAN in the printer.  I need to know if this does anything.

 

  1. Login to your printer from a web browser - 192.168.0.x (Use your Static IP)
  2. Go to the menu item Network at the top.
  3. On the side menu expand WIRED network settings
  4. Click on advanced
  5. Set the Network Interface to off. 

Also, you have a Gateway device (modem+router) which are terrible for wireless connectivity.  If this still fails suggest you put that Gateway in full bridge mode (make it a modem only), and buy your own high quality router that you have full control over.

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‎01-11-2018 03:29 PM - edited ‎01-11-2018 03:29 PM

HP Recommended

I  turned off the Wired LAN. Brief reprieve, then communication lost. This gateway device is rented through Spectrum. 

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‎01-11-2018 03:32 PM

HP Recommended
@smsbean wrote:

I  turned off the Wired LAN. Brief reprieve, then communication lost. This gateway device is rented through Spectrum. 

That is most likely your issue.

 

Renting from you ISP is money down the tubes.  You can buy your own modem (Spectrum Qualified), and your own router that you control.  Will save you money in the long run. 

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