Error 0X61011BED - Officejet 7510

[Lianne324]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: 0X61011BED - HP Support Community - 8359072

Reply:

Hi I'm having the same problem with an Officejet 7510 can you help at all.

I have tried unplugging from the pack of the printer, from the wall, making sure it is plugged directly into a socket etc.

Driving me bonkers any help would be much appreciated.

Lianne

[Anand_Andy]

Hi @Lianne324,

Welcome to the HP Support Community

I'd like to help!

I understand that you are facing an Error 0X61011BED on your Officejet 7510 printer. 

Please try the steps recommended below:

• Perform a power reset
• Press the Power button to turn on the product
• With the product turned on, disconnect the power cord from the rear of the product
• Unplug the power cord from the wall outlet
• Wait at least 15 seconds
• Plug the power cord back into the wall outlet
• Reconnect the power cord to the rear of the product
• If the product does not turn on by itself, press the Power button to turn it on

Update the printer firmware using this link: https://hp.care/2GIGdyg

Click here to open the troubleshooting document and follow the steps.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!